Posts Tagged ‘conversation’
How do you measure the effect of honest communication?
Tuesday, December 9, 2008 22:09 No CommentsThere is much discussion about ROI, or “Return on Investment” for social media activities such as blogging. For booksellers, the investment is primarily time — a resource that we all know is too scarce. In a later post, I’ll write about various ways of measuring ROI, but I think that there is also a benefit [...]