Posts Tagged ‘conversation’

How do you measure the effect of honest communication?

Tuesday, December 9, 2008 22:09 No Comments

There is much discussion about ROI, or “Return on Investment” for social media activities such as blogging. For booksellers, the investment is primarily time — a resource that we all know is too scarce.  In a later post, I’ll write about various ways of measuring ROI, but I think that there is also a benefit [...]

This was posted under category: Case Studies, Listening, ROI, Relationships, Why blog? Tags:

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