Posts Tagged ‘Sally McKenzie’
How are you going to keep the online sales that begin in your store?
Friday, January 9, 2009 15:10 25 CommentsI read a post this morning that floored me. It was written by someone who is not in the book world, and only a small portion is about books. But it crystallizes one of the biggest problems facing independent bookstores right now.
Sally McKenzie, a retail and e-commerce consultant, was browsing for books at Powell’s bookstore [...]